Privacy Policy

1. About this Privacy Policy

This privacy policy applies when you visit or use our websites, apps, and other services, including events, that refer or link to this privacy policy (each, a “Service”). This policy may be supplemented by additional privacy statements, terms, or notices provided in certain areas of the Service or during our interactions with you.

Regardless of any branding used on the website, PreciseHR Ltd is the legal entity that owns or administers the Service under the product name 'Hive to Thrive' , as identified therein. PreciseHR is the primary controller of your personal information provided to or collected by the Service. For any queries, you may contact us at the address listed below.

2. Information We Collect

We collect information about you in three ways: directly from your input, through the Service’s technologies, and from third-party sources, including event-related apps and registration forms.

2.1 Data You Provide to Us

The types of personal information we collect directly from you depend on your interactions with us and the Service. This may include:

• Contact details: name, email address, social media handle, postal address, phone number.
• Account login credentials: usernames, password hints, and other security information.
• Profile information: educational and professional background, and any other registration information (e.g., for job vacancies, dietary and accessibility requirements).
• Payment information: credit or debit card numbers for payment processing through third-party providers such as GoCardless or Square.
• Comments, feedback, research data, and queries you provide.
• Interests and communication preferences, including language preferences.

2.2 Data from Service Use

We automatically collect information about how you and your device interact with the Service, such as:

• Device and connection information (e.g., IP address, browser type, and software installed).
• Usage data (e.g., the features used, settings selected, pages visited, or location data).
• We collect this data through our servers, cookies, and other technologies. You can control cookies via your browser settings, though blocking them may limit your access to parts of the Service.
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2.3 Data from Other Sources

We may also collect personal information from group companies, third-party sources, including:

• Your organisation’s administrators, to manage your access.
• Social networks when permission is granted to access your data (e.g., LinkedIn).
• Publicly-available sources for data validation.

3. How We Use Your Information

We use your personal information based on how you interact with us and the Service, including:

• Providing, activating, and managing your access.
• Processing transactions and payments.
• Offering customised content and personalisation.
• Responding to inquiries, comments, and support requests.
• Delivering promotional messages.
• Analysing usage trends and developing data analysis for audits, research, and other purposes.
• Complying with legal obligations and resolving disputes.

4. Sharing of Your Information

4.1 Your Organisation

If you access the Service through a subscription administered by your organisation, your personal information and usage data may be shared with your organisation’s administrators.

4.2 Application Licensor

If you use a third-party application through the Service, relevant personal information will be shared with its licensor for access purposes, subject to the licensor’s privacy policy.

4.3 Our Processors

We share information with:

• Affiliates and divisions within the PreciseHR group.
• Service providers for processing tasks such as payment processing, customer support, and event management.

4.4 Your Choices

We share your information with group companies, sponsors, and third parties based on your choices. You can manage these preferences via the Service or by contacting us.

4.5 Legal Reasons

We may disclose your information to meet legal obligations, detect security or fraud issues, or protect rights and property.

4.6 Your Communications Preferences

You can manage your communications preferences through your account settings or by contacting unsubscribe@precisehr.co.uk. Updates to the Service may still be communicated when necessary.

4.7 Accessing and Updating Your Information

Registered users can access and update their information through the Service at any time. For any assistance, contact customer support.

4.8 Data Retention

We retain personal information as long as necessary to provide the Service and fulfill legal obligations, maintain records, and resolve disputes.

4.9 Children’s Privacy

We do not knowingly collect information from children under 13 or target our services towards them.

4.10 Data Security

We use various security measures to protect your personal information.

4.11 Locations of Processing

Your personal information may be processed in the UK, the US, or other countries where PreciseHR and our providers operate. We take steps to ensure the information is protected per applicable laws.

4.12 Grounds for Processing

We process personal information with your consent, as needed for a contract, legal obligations, or legitimate business interests. You have the right to withdraw consent at any time.

4.13 Your Rights

Under applicable data protection laws, you may request access to, correction or deletion of your personal information, as well as object to or limit processing. Contact us to exercise these rights.

4.14 Changes

This privacy policy may be updated from time to time, and any material changes will be notified through the Service or other means.

5. Contact Us

Data Protection Officer
Mrs Nikki Hufton
PreciseHR Ltd
Nikki.Hufton@precisehr.co.uk
Direct Mobile Number: 07762611130 or 0800 567 7003

Registered in England and Wales No: 08953404

6. How to Complain

You may lodge a complaint with the data protection authority in your jurisdiction if you have concerns about our use of your information.

Last updated: 1 September 2024